Comparing Avon Vs. Mary Kay in Cost, Quality and Service
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Comparing Avon Vs. Mary Kay in Cost, Quality and Service

A review of the cosmetic and beauty products from both Avon and Mary Kay. The products they offer, service, prices and more.

Avon

Avon is a well known company that was founded in 1886. They are a direct selling company of many types of makeup, cosmetics, and beauty and health care products for women and men. Customers can buy Avon products through one of their representatives or from their online store. If someone would like to sell Avon products, they can become a representative.

Avon Products

Avon sells all types of beauty and healthcare products for both men and women. Their main product categories and products are:

  • Makeup: Eyes, lips, face, nails and toothbrushes.
  • Skin Care: Moisturizers, cleansers & toners, scrubs & masks, eye care, treatments, and travel sizes.
  • Bath and Body: Bath & shower, body, foot care, hair care, sun care, and insect repellents.
  • Fragrance: Perfume, body sprays, body lotion, shower gel, deodorant, and candles.
  • Jewelry: Bracelets, rings, earrings, necklaces, pendants, watches, fine jewelry, fashion jewelry, and spiritual jewelry.
  • Fashion: Apparel, footwear, handbags, and accessories.
  • Mark by Avon: Makeup, fashion, and jewelry.
  • Home: Dining & entertaining, cooking & baking, outdoors & gardening, scent shop, and décor.
  • Men: Fragrance, grooming, gifts & gadgets, and jewelry & watches.
  • Health and Wellness: Products like Boost, Glow, and Restore, including multivitamins and a handy vitamin finder.

They also have outlet and sales categories.

Avon’s Health and Wellness Promise

Avon promises the following on their health and wellness products.

  • Highest quality and naturally sourced
  • Non-GMO ingredients
  • No preservatives
  • No artificial flavors or colors
  • Created by industry experts

Avon Brands

Everything they sell is an Avon brand, and there is a great variety of their brands for customers to choose from.

Avon Shipping Rates and Policies

Avon offers free standard shipping on all orders of $40 or more in the continental United States, for orders under $40, there is a flat rate cost of $5.95.

Avon ships to all 50 states, but they cannot ship out side of the United States. Customers in the Caribbean and Guam can order Avon products through a representative.

Avon Return Policies

Avon will gladly refund your purchase within 90 days. Just print out the return label and return the product. The return shipping cost of $5.95 will be deducted from your return.

Avon Service

The biggest complaint with Avon is poor customer service. Customers are pleased with their product.

Avon Prices

Here is a sample of prices for Avon products:

  • Anew Ultimate Multi-Performance Night Cream - $21.99
  • Avon Foot Works Intensive Callus Cream - $7.00 and currently on sale for $4.99
  • Avon nutraeffects Ageless Eye Cream - $18.00 and currently on sale for $14.99
  • Ultra Sexy Lace Body Mist - $15.00

Pixabay

Mary Kay

Mary Kay was founded in 1964 and is similar in business to Avon, selling beauty products for men and women. Mary Kay also has representatives selling products, these representatives are called beauty consultants. Customers can buy Mary Kay products through these beauty consultants or online.

Mary Kay Products

Mary Kay sells the following product types:

  • Skin Care
  • Make Up
  • Body & Sun
  • Fragrance
  • Men’s Products
  • Gifts

Each main product category has different ways to search for the exact product you are looking for. For example, the Skin Care category can be searched for the following:

  • Concern
  • Skin type
  • Product type
  • Body part targeting areas
  • Collections

The Make Up category is broken into the following categories:

  • Cheeks
  • Eyes
  • Face
  • Lips
  • Tools

Mary Kay Brands

Like Avon, Mary Kay has their collections, and a good selection of their collections.

Mary Kay Shipping Rates and Policies

Mary Kay apparently offers free shipping with orders of $25 or more. They do not show shipping rates or policies on their website. You will see the shipping when you get to the checkout.

Mary Kay Satisfaction Guarantee

Mary states the following on their website, “If for any reason you are not completely satisfied with any Mary Kay product purchased from an authorized Mary Kay Independent Beauty Consultant, it will be replaced without charge, exchanged or the full purchase price refunded following its return to your authorized Mary Kay Independent Beauty Consultant or, if she is no longer active, to the Company with proof of purchase.”

Mary Kay Service

The main complaint is about the beauty consultants, this mainly deals with ordering and paying and never receiving the product. Some consultants were rude when asked where the customer’s products were. It might be best to buy online.

Mary Kay Prices

The following is a sample of Mary Kay products:

  • TimeWise Firming Eye Cream - $32.00
  • Energizing lotion for legs and feet - $11.00
  • Special-Edition Believe + Wonder™ Sail to the Moon™ Fragrance Mist - $18.00
  • Clear Proof® Acne System - $49.00

Avon vs. Mary Kay Conclusion

Avon appears to have more products to choose from than Mary Kay does. Because of this, there is a large variety of prices with Avon as compared to Mary Kay.

At first glance, it looks like Mary Kay has higher prices, but that is because Mary Kay sells a number of sets or packages of their products.

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Comments (8)
Sharon Villines

I love MK products I used to be one of the consultants for a short time. I am thinking about trying it again however I am torn between MK and Avon. Again I love MK products however Avon has more selections and with this economy I think people make be more likely to order on a larger scale with Avon

ana

does anybody know JAFRA?

meg

I used to sell Avon but now sell Mary Kay. MK is superior hands down. Better quality products and good service. You get much better support from your upline - your MK director is there every step of the way. Avon tells you to just sell the product. MK teaches skincare - huge difference. Also, Avon had horrible issues with backorders. Many of the products in the brochure were no longer available which pissed off my customers. With MK you can purchase inventory but are not required to.

Aran

There is still misinformation that is being spread regarding Avon. First, it is not true that Avon reps make 10%, the minimun that you make is 20% and goes up to 50%. Avon has been around longer (1886) and has more reps (5 million compared to 700,000 with Mary Kay). Avon does a lot of charity work. They are the largest corporate contibutor for breast cancer research and they also speack out against domestic violence. With Avon, you are truly in control of your business, there are no mandatory training (but there are endless training modules and meeting that you may attend) there are no quotas, no inventory required, your upline stays with you the whole way and there is always the district sales manage to help guide you along your way. Avon has specialized helplines (customer service, fundraiser, leadership, technical support ie) so you dont have to run in circles on the phone and waste your precious time. So if your low on money, can't or dont want to keep inventory and have earning equal to your ambition Avon is for you.

Diane Buzzard

After reading Kimbra Townsend's article comparing Mary Kay & Avon I found several misleading statements.

1. Mary Kay's start up kit cost is $75 -$100

2. With a qualified order of $200 less supplies & shipping you receive a $50 product bonus; for each $100 increment after that the bonuses can go as high as $150.

3. Place your first qualified order of $200 within 15 days of signing up & receive a free customized color collection plus BizBuilder Bucks credit for future orders.

4. Mary Kay consultants educate their clients on when & how to use their products. They are able to do this because of the extensive training they receive from their directors. Avon reps do not. The main reason for this is that Avon offers almost no training to their consultants or reps, thus they have very little knowledge of the products they sell.

5.Mary Kay gives their consultants their own personal website for only $25 for the first year & $40 per year there after. Clients are able to order any products they need on that website, sent directly to them for no shipping & handling costs to them.

6.Mary Kay focuses on teens as well as any other age group for women and men alike.

7. Mary Kay has chosen to focus on quality skin care & make up rather than spreading themselves thin with numerous other products such as clothing & jewelry.

8. Mary Kay consultants have samples available to their clients of any of their products.

9. Although Avon offers 100% refund on returns Mary Kay's 90% refund is shipping & handling free, Avon's is not.

Diane Buzzard

After reading Kimbra Townsend's article comparing Mary Kay & Avon I found several misleading statements.

1. Mary Kay's start up kit cost is $75 -$100

2. With a qualified order of $200 less supplies & shipping you receive a $50 product bonus; for each $100 increment after that the bonuses can go as high as $150.

3. Place your first qualified order of $200 within 15 days of signing up & receive a free customized color collection plus BizBuilder Bucks credit for future orders.

4. Mary Kay consultants educate their clients on when & how to use their products. They are able to do this because of the extensive training they receive from their directors. Avon reps do not. The main reason for this is that Avon offers almost no training to their consultants or reps, thus they have very little knowledge of the products they sell.

5.Mary Kay gives their consultants their own personal website for only $25 for the first year & $40 per year there after. Clients are able to order any products they need on that website, sent directly to them for no shipping & handling costs to them.

6.Mary Kay focuses on teens as well as any other age group for women and men alike.

7. Mary Kay has chosen to focus on quality skin care & make up rather than spreading themselves thin with numerous other products such as clothing & jewelry.

8. Mary Kay consultants have samples available to their clients of any of their products.

9. Although Avon offers 100% refund on returns Mary Kay's 90% refund is shipping & handling free, Avon's is not.

J H H

You can set up an Avon website that people long distances away can order from & Avon will deliver it to them as well.

-Mary Kay orders must be placed through a rep.

This is incorrect. You may also set up a web page for Mary Kay, have an order shipped to you. It is still through a rep, but can still be mailed directly to you - no face to face needed if you choose.

Avon is just near my place.  I think I will also start considering this business. I haven't tried any mary kay products.

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